At Kopa, we endeavor to make your experience a pleasurable one. You can contact our concierge desk situated on the ground floor to take special care of your inquiries and serve you a consistent, noteworthy experience.
BABY CARE ROOM
Venture to our dedicated baby room on the first floor—a haven open from 11 am to 10 pm, meticulously attended by a gracious lady for cleanliness. Revel in complimentary amenities such as a bottle warmer, kettle, weighing scale, hand dryers, diaper changing station, and more, all designed for your utmost convenience.
Baby Prams
We are delighted to provide you with the option of comfortable baby prams designed for children aged 0 to 4 years old. To avail of this service, simply present your duplicate ID proof at our concierge desk.
Garment Alteration
We are delighted to offer you the convenience of complimentary express alterations for your cherished attire, delivering results in just a few short hours. Our esteemed partner, Nasir Tailoring Services, known for their exceptional expertise, is poised to assist you at your convenience between 11 am and 10 pm.
Porter at Your Service
Allow us to elevate your experience with our swift and complimentary porter service. Within minutes, our highly skilled porter will ensure your bags reach their destination seamlessly, affording you the freedom to focus on your important commitments. Bookings for this service are accepted on a first-come, first-served basis from 11 am until 9 pm.
Powerbank
Stay charged on the go! Collect a power bank from our Information Desk and keep your devices powered throughout your visit. Compatible with both iOS and Android, this convenient service is available for all guests. Kindly return the power bank before 9 PM.
Professional Pet Care
Yearning for a delightful time with your furry companion? Rest assured; our certified pet handlers are here throughout mall hours to provide top-notch care for your beloved pet. With conveniences like Pet Trolleys, Pet Backpacks, and Feeding Bowls readily available, you can relish your mall visit with complete peace of mind, knowing your cherished pet is in capable hands.
VALET PARKING
Rest assured that your vehicle is in capable hands with our expert drivers, guaranteeing its safety. Access this convenient service through the Park Plus app or by visiting our dedicated valet parking station, available from 11 am until midnight.
WHEELCHAIR
Our unwavering commitment to an inclusive mall experience for all is reflected in our readily available electric wheelchairs at the concierge desk, ensuring accessibility for everyone. Our dedicated Guest Relations Executives are always at your service, ready to assist our valued guests.
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